How Travella Works
Renting a car in Uganda has never been easier. Follow these simple steps to get on the road in minutes.
Find a car
Browse thousands of cars across Uganda. Use our smart filters to find the perfect vehicle for your trip - whether it's a weekend getaway or a business meeting.
Book instantly
Once you've found your perfect car, booking takes just seconds. Choose your pickup time, add any extras, and confirm your reservation with secure payment.
Hit the road
Meet your host at the pickup location or use contactless pickup. Do a quick vehicle check, take photos if needed, and you're ready to explore Uganda!
What you'll need
Make sure you have these ready before booking your first car.
Valid ID
Government-issued ID or passport (minimum age 21)
Driving License
Valid Ugandan or international driving license
Payment Method
Credit card or mobile money account for payment
Travella App
Download our free mobile app for booking and trip management
Your safety comes first
Every trip includes comprehensive protection and 24/7 support.
Insurance
Every car rental includes insurance coverage for complete peace of mind.
24/7 Support
Our customer support team is available round the clock to help with any questions or emergencies during your trip.
Verified Hosts
All car owners go through identity verification and vehicle inspection to ensure quality and safety.
Frequently asked questions
Got questions? We've got answers.
How far in advance can I book?
You can book a car up to 6 months in advance or as little as 1 hour before your trip, subject to availability.
What if I need to cancel?
You can cancel your booking anytime before the trip starts. Refund policies depend on the cancellation timing and host's policy.
Do I need my own insurance?
No, every Travella trip includes comprehensive insurance coverage. Your personal auto insurance stays separate.
What happens if I have an accident?
Contact our 24/7 support immediately. We'll guide you through the process and handle insurance claims for you.
Can I extend my trip?
Yes! You can extend your trip through the app if the car is available. Additional time will be charged at the same daily rate.
What about fuel?
Cars come with some fuel included. You're expected to return the car with the same fuel level or pay a refueling fee.
Ready to get started?
Download the Travella app and book your first car in minutes.
