Simple & Easy Process

From search to adventure
in three steps.

Renting a car in Uganda has never been easier. Follow these simple steps to get on the road in minutes.

01

Find a Car

Enter your destination, dates, and preferences. Browse verified vehicles with real photos, ratings, and transparent pricing.

Search by location, dates, and car type
Compare prices and features instantly
Read reviews from other travellers
Find a Car
02

Book Instantly

Choose your car and confirm in seconds. Secure payment, instant confirmation, no paperwork required.

Instant confirmation via SMS and email
Secure payment with mobile money or card
Easy modification and cancellation
Book Instantly
03

Hit the Road

Meet your host, collect the keys, and hit the road. GPS tracking and 24/7 support keep you supported.

GPS navigation to pickup location
Quick vehicle inspection with photos
Roadside assistance included
Hit the Road
Before You Book

What you'll need.

Make sure you have these ready before booking your first car.

Valid ID

Government-issued ID or passport (minimum age 21)

Driving License

Valid Ugandan or international driving license

Payment Method

Credit card or mobile money account for payment

Travella App

Free mobile app for booking and trip management

Safety

Your safety comes first.

Every trip is backed by verification, clear trip records, and responsive support.

Verified Safety

Verified hosts, clear trip records, and responsive support help keep every booking accountable.

24/7 Support

Our customer support team is available round the clock to help with any questions or emergencies.

Verified Hosts

All car owners go through identity verification and vehicle inspection to ensure quality and safety.

FAQ

Got questions? We've got answers.

You can book a car up to 6 months in advance or as little as 1 hour before your trip, subject to availability.
You can cancel your booking anytime before the trip starts. Refund policies depend on the cancellation timing and host's policy.
Travella uses host verification, clear trip records, and responsive support to help keep bookings accountable from pickup to return.
Contact support immediately. We'll guide you through the next steps, help document the situation, and keep communication moving quickly.
Yes! Extend through the app if the car is available. Additional time is charged at the same daily rate.
Cars come with some fuel included. You're expected to return the car with the same fuel level or pay a refueling fee.

Ready to get started?

Download the Travella app and book your first car in minutes.

Download on the App StoreGet it on Google Play